My withdrawal won't process — what should I check first?

Before contacting support, confirm the following:

• Correct account connected — Make sure the account you've linked in the cashier is the correct one and that the account information entered is accurate.
• Method can receive funds — Not all cards or transaction types can receive withdrawals. Confirm that the method you're using supports receiving funds before you try again.

If you've checked both of the above and are still unable to withdraw, reach out through our customer support chat for further help.

For updates on a withdrawal that has already been submitted, see other FAQ articles under the header Withdrawals. For available methods, see What Fiat / Crypto Withdrawal Methods Are There?